If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied
with your job.

Programs like Publisher, Word, Works & Powerpoint build files in what is known as RGB.

Important Information About RGB and CMYK 
Many graphics software programs give you the choice to work in either RGB or CMYK. These are called "color spaces". 
Scanners and digital cameras create images using combinations of just three colors: Red, Green and Blue (called "RGB"). 
These are the primary colors of light, which computers use to display images on your screen. 
Printing presses print full color pictures using a different set of colors, the primary colors of pigment: 
Cyan (blue), Magenta (red), Yellow and Black (called "CMYK"). This is "4-color process" or "full-color" printing that comprises the majority of magazines and marketing materials you see every day. 
At some stage your RGB file must be translated to CMYK in order to print it on a printing press.
What is rich black and how can I get it?
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values.
This results in a darker tone than black ink alone. 
If you print black alone as 100% K, the resulting black may not be as dark as you might like.
100% K (Black) on screen
100% K (Black) after print
We recommend using:
C 60 /  M 40 /  Y 40 /  K 100          (Cyan, Magenta, Yellow, Black)
This will give you a deep, dark, rich black.
My Logo has a white box around it, why?
When designing products, if using a JPEG or TIFF image as your logo it will have a background color to it. To avoid this use an EPS or Photoshop image with no background.
When a JPEG or a
TIFF image is used as a logo
When a EPS or a Photoshop image is used.
Why does my job have cracks
around the edges?
Cracking around the edges of a finished project 
sometimes occurs when it contains high values of
ink, as in dark colors.
Why is there cracking on my scoring job?
When a job is coated with UV then scored and folded
the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off.

I am using a PANTONE PMS color and it came out different then what it should be, why?
The color conversion between a Pantone color and CMYK does
not convert to a matching color. All of our normal printing
is done in CMYK. If you use Pantone colors in a job that will
print CMYK, your job might print with undesirable colors.

Here are some examples of what the Pantone color looks like
in the Pantone color book and what the CMYK print will look like:
Printing Help

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